The Riverina Co-operative Society Ltd is a 100% Australian owned and operated retail co-opertaive.
The Riverina Co-operative Society Ltd does not collect or record credit card information. Each invoice will include the last four digits of the card used to make the purchase, this information is not stored and purely for customer convenience. Payments are processed via PayPal.
For any information regarding payments please give the Riverina Co-op a call on: (02)69379200 and ask for the accounts team.
Privacy Policy of the Riverina Co-operative Society Ltd
Updated 9 Jan 2023.
This Privacy Policy applies to the Riverina Co-operative Society Ltd.
At the Riverina Co-op, we recognize the importance of your privacy. We are committed to protecting personal information about you that we hold. This privacy policy describes how we manage your personal information and safeguard your privacy. We welcome your comments and feedback in regards to these policies, and invite you to forward all correspondence to:
The Riverina Co-op
37-39 Moorong Street, Wagga Wagga, NSW, 2650.
Or alternatively,
Email: ecommerce@riverinacoop.com.au
1. Australian Privacy Principles
We are bound by the Australian Privacy Principles ("APPs") and will comply with them to the extent required by the Privacy Act (1988).
2. Collecting personal information about you
The kind of personal information we collect and hold about you will depend upon the type of product and services you request from us. However, it may include:
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information you give us when you request a product or service. This information may include your name, address, and contact details as well as contact information you provide as part of warranty registration.
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communications between us and you.
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transactional information in relation to previous purchases, for example, invoices and warranty information.
Personal information that is received by us is afforded appropriate privacy protection, even when we have not solicited the personal information.
We do not knowingly collect personal information about persons in vulnerable segments of the community (such as children). This personal information is stored electronically, in computer systems, and manual records.
3. Using and disclosing your personal information
The purposes for which we collect and hold personal information and how we use it.
We respect your privacy. Any personal information which we collect about you will generally be used by us to assess an application by you for products or services which we may provide and, if that application is successful, to provide those products and services to you. We may also use your personal information to provide you with information about other products and services offered or distributed by us.
Some personal information may be used to facilitate:
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the delivery of marketing information, bulletins, promotional information and offerings.
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the recording and registration of products you have purchased, for warranty purposes.
Direct marketing
Personal information may be used to facilitate the delivery (by post, electronic messaging, or email) of marketing and promotional information and product and services offerings. To opt out from receiving such information, you can notify us by accessing the “contact us” section of our website, or unsubscribe from direct marketing emails.
4. Access to personal information
In most cases, you can gain access to personal information that we hold about you. We will handle requests for access to your personal information in accordance with the Australian Privacy Principles.
We will deal with all requests for access to personal information as quickly as possible. Requests for a large amount of information, or information which is not currently in use, may require further time before a response can be given. In some cases, consistent with the Australian Privacy Principles, we may refuse to give you access to personal information we hold about you. This includes circumstances where giving you access:
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would have an unreasonable impact on other people's privacy;
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would prejudice negotiations we are having with you;
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would prejudice an investigation of unlawful activity; or
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would prejudice activities carried out by, or for, a law enforcement agency.
If we refuse to give you access to information requested we will provide you with reasons for our refusal. Generally, if you request us to do so, we will amend any personal information about you held by us which is inaccurate, incomplete or out of date.